A China-based partner for US dental practices
If your practice currently buys from a US laboratory, share the restoration specification and an anonymized cost breakdown so we can prepare a comparable quotation. Evaluate the agreed material, case workflow, total delivered cost and after-sales terms together. We do not promise a universal savings percentage or an identical result for every case.
For independent dental practices
Compare your current case costs with a written quotation for an equivalent restoration and material. Include chair time, adjustments and shipping in the comparison. Define who approves designs and how case questions will be handled.
For group practices and DSOs
Share the number of participating practices, expected monthly case mix and ordering responsibilities. Discuss consolidated pricing, communication and billing requirements before assuming a group arrangement is available.
For dental laboratories
Describe the production stages you want to outsource and the stages you will retain. Confirm technical specifications, handover records, packaging and commercial terms. Private-label packaging or special service arrangements require separate agreement.
A practical supplier evaluation
Request material documentation, written pricing, production and shipping estimates, and adjustment/remake terms. Confirm the supplier information and documentation required by your market. Trial a defined case and assess the result before scaling.
One-year product warranty: repair or remake, with shipping covered
Our one-year warranty covers manufacturing or material defects in the product itself. For a covered defect, Saiwen Medical provides repair or a remake at no charge and pays shipping in both directions. Contact us with your order reference and a description of the issue so we can review the case and arrange the appropriate remedy. Confirm the warranty start date and return arrangements in writing before ordering or sending a product back. This warranty concerns product defects, not a guarantee of every clinical outcome.
Questions before your first case
Will outsourcing guarantee higher profit?
No. The effect depends on the complete case cost, treatment fee, clinical time and follow-up requirements. Use comparable quotes and your own practice figures rather than a general savings percentage.
What should I include in a partnership enquiry?
Include your role, country, restoration types, estimated monthly volume and the workflow you need. Patient-identifying records are not needed for an initial commercial enquiry.
Where is Saiwen Medical based?
Our dental laboratory business is based in China, with 20 years of domestic operation. We serve professional enquiries from overseas dental clinics and laboratories.
Do you offer a warranty?
Our one-year warranty covers manufacturing or material defects in the product itself. For a covered defect, Saiwen Medical provides repair or a remake at no charge and pays shipping in both directions. Contact us with your order reference and a description of the issue so we can review the case and arrange the appropriate remedy. Confirm the warranty start date and return arrangements in writing before ordering or sending a product back. This warranty concerns product defects, not a guarantee of every clinical outcome.