Full denture cases
For a full denture enquiry, identify the upper or lower arch, the required stage of work and your material and tooth preferences. Outline the records available and whether you require a try-in stage so that the laboratory scope can be confirmed.
Partial denture cases
For a partial denture enquiry, describe the missing tooth positions and your prescribed design and material requirements. Specific flexible materials, frameworks and manufacturing methods must be confirmed for the individual case; they are not implied by a general partial denture enquiry.
Agree the records and approval stages
Before transferring records, agree the impression or digital-record requirements, bite information, shade selection, design approval and try-in responsibilities. Do not book a definitive fitting around an unconfirmed production or shipping estimate.
Compare price and service together
Ask for an itemized quotation covering the agreed stages, delivery, applicable import charges and adjustment or remake terms. A pilot case provides a practical way to assess the relationship before committing recurring volume.
One-year product warranty: repair or remake, with shipping covered
Our one-year warranty covers manufacturing or material defects in the product itself. For a covered defect, Saiwen Medical provides repair or a remake at no charge and pays shipping in both directions. Contact us with your order reference and a description of the issue so we can review the case and arrange the appropriate remedy. Confirm the warranty start date and return arrangements in writing before ordering or sending a product back. This warranty concerns product defects, not a guarantee of every clinical outcome.
Questions before your first case
Do you work with dental laboratories as well as dentists?
Yes. Clinics, group practices and dental laboratories can enquire about full and partial denture cases. Share your required scope and expected volume so we can discuss a suitable arrangement.
Can patients order directly from this page?
This service is intended for dental professionals. Patients should consult a qualified dental professional for examination, treatment planning and fitting.
Do you offer flexible partial dentures or digital dentures?
Please specify the material or digital process you need. Availability, accepted records and production requirements must be confirmed before ordering; this page does not promise every material or process.
Where is Saiwen Medical based?
Our dental laboratory business is based in China, with 20 years of domestic operation. We serve professional enquiries from overseas dental clinics and laboratories.
Do you offer a warranty?
Our one-year warranty covers manufacturing or material defects in the product itself. For a covered defect, Saiwen Medical provides repair or a remake at no charge and pays shipping in both directions. Contact us with your order reference and a description of the issue so we can review the case and arrange the appropriate remedy. Confirm the warranty start date and return arrangements in writing before ordering or sending a product back. This warranty concerns product defects, not a guarantee of every clinical outcome.